Using multi-agent systems and consensus methods for information retrieval in internet
International Journal of Intelligent Information and Database Systems
An effective content management methodology for business process management
BPM'05 Proceedings of the 3rd international conference on Business Process Management
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In real life organizations, the holistic implementations of knowledge based principles from top strategic level to day to day operations are usually missing. The purpose of this paper is to propose an approach that could bridge this gap. Our approach is illustrated with a case study for a company where we integrate Strategic Management with Business Process Management and introduce a decision support and knowledge management capabilities to process, store, share and exploit the knowledge gathered in routine decisions.