Integrating culture into interface design
CHI 98 Cconference Summary on Human Factors in Computing Systems
Design of Speech Based-Devices
Design of Speech Based-Devices
Proceedings of the 4th International Conference on Text, Speech and Dialogue
TSD '01 Proceedings of the 4th International Conference on Text, Speech and Dialogue
The Culturally Customized Web Site: Customizing Web Sites for the Global Marketplace
The Culturally Customized Web Site: Customizing Web Sites for the Global Marketplace
Modeling naturalistic affective states via facial and vocal expressions recognition
Proceedings of the 8th international conference on Multimodal interfaces
A Survey of Affect Recognition Methods: Audio, Visual, and Spontaneous Expressions
IEEE Transactions on Pattern Analysis and Machine Intelligence
Anthropometric Facial Emotion Recognition
Proceedings of the 13th International Conference on Human-Computer Interaction. Part II: Novel Interaction Methods and Techniques
Culturally adaptive software: moving beyond internationalization
UI-HCII'07 Proceedings of the 2nd international conference on Usability and internationalization
Emotion analysis in man-machine interaction systems
MLMI'04 Proceedings of the First international conference on Machine Learning for Multimodal Interaction
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Recent research has established cultural background of the users to be an important factor affecting the perception of an interface's usability. However, the area of cultural customization of speech-based interfaces remains largely unexplored. The present study brings together research from emotion recognition, inter-cultural communication and speech-based interaction and aims at determining differences between expressiveness of participants from Greek and Dutch cultures, dealing with a speech interface customized for their culture. These two cultures differ in their tendency for Uncertainty Avoidance (UA), one of the five cultural dimensions defined by Hofstede. The results show that when encountering errors, members of the culture that ranks higher in the UA scale, i.e. Greeks, are more expressive than those that rank low, i.e. Dutch, especially when encountering errors in a low UA interface. Furthermore, members of the high UA culture prefer the high UA interface over the low UA one.