IBM computer usability satisfaction questionnaires: psychometric evaluation and instructions for use
International Journal of Human-Computer Interaction
Do security toolbars actually prevent phishing attacks?
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Why Johnny can't encrypt: a usability evaluation of PGP 5.0
SSYM'99 Proceedings of the 8th conference on USENIX Security Symposium - Volume 8
You've been warned: an empirical study of the effectiveness of web browser phishing warnings
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Browser interfaces and extended validation SSL certificates: an empirical study
Proceedings of the 2009 ACM workshop on Cloud computing security
Security in migratory interactive web applications
Proceedings of the 11th International Conference on Mobile and Ubiquitous Multimedia
"Who decides?": security and privacy in the wild
Proceedings of the 25th Australian Computer-Human Interaction Conference: Augmentation, Application, Innovation, Collaboration
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Average users lack the technical expertise to understand SSL certificates and security is not their primary goal. Thus, it is very hard to create a notable impact on user behavior using SSL-status indicators. However, with the introduction of web browser Personas (simple skins) as a possibility to change the browser's chrome, it becomes possible to provide a large status indicator without wasting screen real estate. In this work, we present an evaluation of Personas to represent the current SSL status combined with newly designed SSL warning messages, both in the lab and in the field. Results suggest that the concepts positively influenced security awareness.