How does nursing staff perceive the use of electronic handover reports? a questionnaire-based study

  • Authors:

  • Torbjørg Meum;Gro Wangensteen;Karen S. Soleng;Rolf Wynn

  • Affiliations:

  • Telemedicine Research Group, Department of Clinical Medicine, University of Tromsø, and Tromsø Telemedicine Laboratory, University Hospital of North Norway, Tromsø, Norway;Divison of Addiction and Specialized Psychiatry, University Hospital of North Norway, Tromsø, Norway;Divison of Addiction and Specialized Psychiatry, University Hospital of North Norway, Tromsø, Norway;Telemedicine Research Group, Department of Clinical Medicine, University of Tromsø and Divison of Addiction and Specialized Psychiatry, University Hospital of North Norway, Tromsø, Norwa ...

  • Venue:
  • International Journal of Telemedicine and Applications
  • Year:
  • 2011

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Abstract

Following the implementation of electronic nursing records in a psychogeriatric ward, we examined nursing staff's attitudes and perceptions to the implementation of an electronic handover routine. A web-based anonymous and secure questionnaire was distributed by e-mail to all nursing staff at a psychogeriatric ward at a university hospital. Most respondents were satisfied with the electronic handover, and they believed they managed to keep informed by the new routine. The simultaneous introduction of a morning meeting, to ensure a forum for oral professional discussion, was a success. A minority of staff did not fully trust the information conveyed in the electronic handover, and a significant proportion expressed a need for guidance in using the system. Staff that had a high level of trust in written reports believed these saved time, had little trouble finding time and a place to read the reports, and were more positive to the new handover routine.