Is vote effective? an empirical study of community deliberation in social webs

  • Authors:

  • Krissada Maleewong;Chutiporn Anutariya;Vilas Wuwongse

  • Affiliations:

  • School of Technology, Shinawatra University, Pathumthani, Thailand;School of Technology, Shinawatra University, Pathumthani, Thailand;School of Engineering and Technology, Asian Institue of Technology, Pathumthani, Thailand

  • Venue:
  • WISS'10 Proceedings of the 2010 international conference on Web information systems engineering
  • Year:
  • 2010

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Abstract

Although vote eases a Social Web for making decision, a final solution selected by vote is not always the best and might be a wrong answer. Its application without community deliberation obstructs the capability of individuals to share knowledge, create and edit contents, as well as emerge innovative ideas. Moreover, not all votes are reliable due to the increasing of vote spam phenomenon. Accordingly, the community knowledge in Social Webs confront with the reliability and quality issues. This paper, therefore, presents an empirical study of community deliberation in Social Webs by identifying its important components and social interactions in order to clarify the characteristic of an online community. By applying useful measures for analyzing the deliberation and achieving quality-assured consensual knowledge, the experimental results show that the proposed measures make a significant improvement in the accuracy of potential positions' discovery comparing to the traditional voting method.