Why Do Users Employ the Same System in So Many Different Ways?

Authors:
Justin Fidock;Jennie Carroll
Affiliations:
Australian Department of Defense;RMIT University, Australia
Venue:
IEEE Intelligent Systems
Year:
2011

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The argentinization of the user centered design

ADNTIIC'11 Proceedings of the Second international conference on Advances in New Technologies, Interactive Interfaces and Communicability

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Abstract

A technology appropriation perspective, augmented by complementary theories of change and the use of multiple methods, is a powerful way of explaining diverse uses of a system.