Expertise Prediction for Social Network Platforms to Encourage Knowledge Sharing

Authors:
Nidhi Raj;Lipika Dey;Bhakti Gaonkar
Affiliations:
-;-;-
Venue:
WI-IAT '11 Proceedings of the 2011 IEEE/WIC/ACM International Conferences on Web Intelligence and Intelligent Agent Technology - Volume 01
Year:
2011

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Abstract

Knowledge sharing social platforms where users mutually benefit through question-answering are gaining popularity. The success of these platforms on the web has led to their adoption within the firewalls of enterprises also. In this paper we have presented some in-depth study about two such platforms--one open on the web and one which is within an enterprise to identify the similarities and dissimilarities of user behavior in the two platforms. We have proposed an algorithm to predict experts to improve the effectiveness of such platforms.