Fundamentals of queueing theory (2nd ed.).
Fundamentals of queueing theory (2nd ed.).
Probability, statistics, and queueing theory with computer science applications
Probability, statistics, and queueing theory with computer science applications
Queueing model with state dependent balking and reneging: its complementary and equivalence
ACM SIGMETRICS Performance Evaluation Review
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In this paper, some very useful and applicable ideas are presented to facilitate solving complex problems in Queueing Theory. It is demonstrated how a spreadsheet can be used to solve problems which many practitioners find very intimidating. To this end an algorithm is presented which is particularly designed for easy implementation in a spreadsheet. A template is provided illustrating the implementation of the algorithm. The use of the template is demonstrated in various queueing applications.