The Wiki way: quick collaboration on the Web
The Wiki way: quick collaboration on the Web
Cyperspace: The World in the Wires
Cyperspace: The World in the Wires
Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation
Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation
Two case studies of open source software development: Apache and Mozilla
ACM Transactions on Software Engineering and Methodology (TOSEM)
Value Added Processes in Information Systems
Value Added Processes in Information Systems
The Cathedral and the Bazaar
AIMQ: a methodology for information quality assessment
Information and Management
Studying cooperation and conflict between authors with history flow visualizations
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
HICSS '05 Proceedings of the Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS'05) - Track 1 - Volume 01
The Success of Open Source
The Wisdom of Crowds
Becoming Wikipedian: transformation of participation in a collaborative online encyclopedia
GROUP '05 Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work
Core and Periphery in Free/Libre and Open Source Software Team Communications
HICSS '06 Proceedings of the 39th Annual Hawaii International Conference on System Sciences - Volume 06
Is anybody out there?: antecedents of trust in global virtual teams
Journal of Management Information Systems - Special section: Managing virtual workplaces and teleworking with information technology
Beyond accuracy: what data quality means to data consumers
Journal of Management Information Systems
The Wealth of Networks: How Social Production Transforms Markets and Freedom
The Wealth of Networks: How Social Production Transforms Markets and Freedom
He says, she says: conflict and coordination in Wikipedia
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The Promise of Research on Open Source Software
Management Science
Talk Before You Type: Coordination in Wikipedia
HICSS '07 Proceedings of the 40th Annual Hawaii International Conference on System Sciences
Enabling Customer-Centricity Using Wikis and the Wiki Way
Journal of Management Information Systems
Negotiation Support Systems in Budget Negotiations: An Experimental Analysis
Journal of Management Information Systems
Communications of the ACM
Community, consensus, coercion, control: cs*w or how policy mediates mass participation
Proceedings of the 2007 international ACM conference on Supporting group work
Information quality work organization in wikipedia
Journal of the American Society for Information Science and Technology
Knowledge sharing and yahoo answers: everyone knows something
Proceedings of the 17th international conference on World Wide Web
Size matters: word count as a measure of quality on wikipedia
Proceedings of the 17th international conference on World Wide Web
Information Processing and Management: an International Journal
What's in Wikipedia?: mapping topics and conflict using socially annotated category structure
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Determinants of wikipedia quality: the roles of global and local contribution inequality
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Recognizing contributions in wikis: Authorship categories, algorithms, and visualizations
Journal of the American Society for Information Science and Technology
On the measurability of information quality
Journal of the American Society for Information Science and Technology
Comment: where is the theory in wikis?
MIS Quarterly
Co-Creation: Toward a Taxonomy and an Integrated Research Perspective
International Journal of Electronic Commerce
Technology-mediated contributions: editing behaviors among new wikipedians
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
What makes corporate wikis work? wiki affordances and their suitability for corporate knowledge work
DESRIST'12 Proceedings of the 7th international conference on Design Science Research in Information Systems: advances in theory and practice
Conceptual modeling principles for crowdsourcing
Proceedings of the 1st international workshop on Multimodal crowd sensing
How many answers are enough? optimal number of answers for Q&A sites
SocInfo'12 Proceedings of the 4th international conference on Social Informatics
Network Positions and Contributions to Online Public Goods: The Case of Chinese Wikipedia
Journal of Management Information Systems
Deletion discussions in Wikipedia: decision factors and outcomes
Proceedings of the Eighth Annual International Symposium on Wikis and Open Collaboration
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The success of Wikipedia demonstrates that self-organizing production communities can produce high-quality information-based products. Research on Wikipedia has proceeded largely atheoretically, focusing on (1) the diversity in members' knowledge bases as a determinant of Wikipedia's content quality, (2) the task-related conflicts that occur during the collaborative authoring process, and (3) the different roles members play in Wikipedia. We develop a theoretical model that explains how these three factors interact to determine the quality of Wikipedia articles. The results from the empirical study of 96 Wikipedia articles suggest that (1) diversity should be encouraged, as the creative abrasion that is generated when cognitively diverse members engage in task-related conflict leads to higher-quality articles, (2) task conflict should be managed, as conflict-notwithstanding its contribution to creative abrasion-can negatively affect group output, and (3) groups should maintain a balance of both administrative-and content-oriented members, as both contribute to the collaborative process.