Web Usage Mining as a Tool for Personalization: A Survey
User Modeling and User-Adapted Interaction
HT06, tagging paper, taxonomy, Flickr, academic article, to read
Proceedings of the seventeenth conference on Hypertext and hypermedia
What drives customization?: control or identity?
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Tag-based interaction in online and mobile banking: a preliminary study of the effect on usability
Proceedings of the 10th asia pacific conference on Computer human interaction
A comparative usability study of a tag-based interface in the mobile banking context
Proceedings of the 13th International Conference of the NZ Chapter of the ACM's Special Interest Group on Human-Computer Interaction
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In this paper, we describe on-going work on mobile banking customization, particularly in the Australian context. The use of user-defined tags to facilitate personalized interactions in the mobile context is explored. The aim of this research is to find ways to improve mobile banking interaction. Customization is more significant in the mobile context than online due to factors such as smaller screen sizes and limited software and hardware capabilities, placing an increased emphasis on usability. This paper explains how user-defined tags can aid different types of customization at the interaction level. A preliminary prototype has been developed to demonstrate the mechanics of the proposed approach. Potential implications, design decisions and limitations are discussed with an outline of future work.