Electronic notification of court documents: a case study

  • Authors:
  • Juan M. Luzuriaga;Alejandra Cechich

  • Affiliations:
  • Poder Judicial de la Provincia de Neuquén, Rivadavia, Neuquén, Argentina;Universidad del Comahue, Buenos Aires, Neuquén, Argentina

  • Venue:
  • Proceedings of the 5th International Conference on Theory and Practice of Electronic Governance
  • Year:
  • 2011

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Abstract

The issues concerning judicial statements focus on the frequency with which they are issued and the manner in which people are -- or are not -- notified. Nowadays, technology offers the justice-media relationship many opportunities; and electronic notification rises as a common media for communication. However establishing a trustable procedure is not usually easy. In this context, the Court of Neuquén, Argentina, has proposed a pilot project to permit the notification of court documents electronically, in a system that replaces the existing paper filing system. The purpose of the project is to increase the efficiency of serving documents, to decrease cost without hindering transaction safety. To do so, the process schema is supported by a process improvement framework, which includes a well-established electronic signature procedure. In this paper, we describe the electronic notification schema and illustrate with a case study. Discussion is addressed to draw risks and lessons identified when managing the pilot project.