Facilitating collaboration through contract visualization and modularization

  • Authors:
  • Stefania Passera;Helena Haapio

  • Affiliations:
  • Aalto University School of Science, Aalto, Finland;Lexpert Ltd, Pohjoisranta, Helsinki, Finland

  • Venue:
  • Proceedings of the 29th Annual European Conference on Cognitive Ergonomics
  • Year:
  • 2011

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Abstract

Motivation -- To change the way contracts are perceived, designed and communicated in order to improve their usability as tools for inter-firm collaboration. Research approach -- Work-in-progress: a literature review and interviews with participating companies will be used to determine the detailed research plan and the design of the prototypes and tests that will follow. Findings/Design -- Preliminary results and discussions with participating companies suggest that tremendous opportunities exist for improving the ergonomics and usability of complex commercial contracts through visualization and modularization. New tools and approaches are needed to change researchers' and business managers' attitudes towards contracts. Visualization and modularization seem to offer such tools. Further approaches from the field of cognitive ergonomics are welcome to be explored in our research. Take away message -- Contracts are not just legal documents, they are artefacts designed by people for people in order to succeed in collaborative ventures. The time has come to turn cross-professional research teams' attention to improving the usability and communication of inter-firm contracts.