Non-formal techniques for requirements elicitation, modeling, and early assessment for services

  • Authors:
  • Gerrit C. van der Veer;Dhaval Vyas

  • Affiliations:
  • Open University Netherlands;University of Twente

  • Venue:
  • Proceedings of the 29th Annual European Conference on Cognitive Ergonomics
  • Year:
  • 2011

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Abstract

Designing systems for multiple stakeholders requires frequent collaboration with multiple stakeholders from the start. In many cases at least some stakeholders lack a professional habit of formal modeling. We report observations from two case studies of stakeholder-involvement in early design where non-formal techniques supported strong collaboration resulting in deep understanding of requirements and of the feasibility of solutions.