Communications of the ACM
Journal of Theoretical and Applied Electronic Commerce Research
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Biometrics refers to the measurement of physiological or behavioural characteristics distinctive to an individual. Social acceptance of biometric technology is dependent on society|s perception of its value weighed against perceived risks of invasion of privacy. This paper focuses on measures taken by UK-based manufacturers, suppliers and managers of biometric access control systems to implement procedures to address this dichotomy within working environments. The findings provide a practical insight into the methods of applying access control techniques in a variety of workplace environments. They suggest a number of guidelines for achieving maximum social, legal and ethical acceptance from manufacturing, supply and management perspectives.