Intentionality and power interplay in IS implementation: The case of an asset management firm

Authors:
Gurpreet S. Dhillon;Mário Caldeira;Mitchell R. Wenger
Affiliations:
School of Business, Virginia Commonwealth University, 301 W Main St., Richmond, VA 23284, USA;ISEG, Technical University of Lisbon, Portugal;Patterson School of Accountancy, The University of Mississippi, 200 Conner Hall University, MA 38677, USA
Venue:
The Journal of Strategic Information Systems
Year:
2011

Citing 10
Cited 0

The merchant of Prato—revisited: toward a third rationality of information systems

MIS Quarterly
A set of principles for conducting and evaluating interpretive field studies in information systems

MIS Quarterly - Special issue on intensive research in information systems
Social Analyses of Computing: Theoretical Perspectives in Recent Empirical Research

ACM Computing Surveys (CSUR)
Power, politics, and MIS implementation

Communications of the ACM
Toward friendly user MIS implementation

Communications of the ACM
Interpreting Information Systems in Organizations

Interpreting Information Systems in Organizations
Dimensions of power and IS implementation

Information and Management
Perceived usefulness, perceived ease of use, and user acceptance of information technology

MIS Quarterly
Review: power and information technology research: a metatriangulation review

MIS Quarterly
User acceptance of information technology: toward a unified view

MIS Quarterly

Quantified Score

Hi-index	0.00

Visualization

Abstract

This paper evaluates the interplay between intentionality of stakeholders, organizational power and information systems (IS) implementation in the context of an European firm implementing an Enterprise Resource Planning system. We found that the implementation coincided with significant restructuring of power relations within the firm. We also found that the intentions of various stakeholders came to bear in terms of how organizational power got manifested. Our findings suggest a complex interplay between individual intentions and organizational power. Specifically, our study contributes to the literature by providing insights into the systemic nature of organizational power regarding IS implementations and how it relates to individual intentions.