Improving QoE of SIP-based automated voice interaction in mobile networks
Proceedings of the 8th International Conference on Network and Service Management
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This paper describes an implementation for monitoring the Quality of Service (QoS) and expecting the Quality of Experience (QoE) of a voice communication in a Real-time Transport Protocol (RTP) based telecommunication environment. The resulting QoS parameters are evaluated, the QoE is determined with the E-Model and processed for graphical presentation. With the use of some open-source programming libraries, the presented prototype can be a helpful alternative for expensive measurement devices and is ready to be deployed in a widespread telecom environment at low cost.