Quality is in the eye of the beholder: meeting users' requirements for Internet quality of service
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Performance Guarantees for Web Server End-Systems: A Control-Theoretical Approach
IEEE Transactions on Parallel and Distributed Systems
Capacity Planning: An Essential Tool for Managing Web Services
IT Professional
Ensuring Latency Targets in Multiclass Web Servers
IEEE Transactions on Parallel and Distributed Systems
An Active Middleware to Control QoS Level in Multimedia Services
FTDCS '01 Proceedings of the 8th IEEE Workshop on Future Trends of Distributed Computing Systems
A framework for QoS-aware software components
WOSP '04 Proceedings of the 4th international workshop on Software and performance
A model of BGP routing for network engineering
Proceedings of the joint international conference on Measurement and modeling of computer systems
ICWS '04 Proceedings of the IEEE International Conference on Web Services
Toward autonomic web services trust and selection
Proceedings of the 2nd international conference on Service oriented computing
Cataclysm: policing extreme overloads in internet applications
WWW '05 Proceedings of the 14th international conference on World Wide Web
An analytical model for multi-tier internet services and its applications
SIGMETRICS '05 Proceedings of the 2005 ACM SIGMETRICS international conference on Measurement and modeling of computer systems
Using Transparent Shaping and Web Services to Support Self-Management of Composite Systems
ICAC '05 Proceedings of the Second International Conference on Automatic Computing
Myrrh: A Transaction-Based Model for Autonomic Recovery
ICAC '05 Proceedings of the Second International Conference on Automatic Computing
Towards autonomic Web services
AICCSA '05 Proceedings of the ACS/IEEE 2005 International Conference on Computer Systems and Applications
Journal of Systems and Software
A software product line-based self-healing strategy for web-based applications
Proceedings of the 15th International Software Product Line Conference, Volume 2
Proceedings of International Workshop on Adaptive Self-tuning Computing Systems
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Web-based portals are a convenient and effective mechanism for integrating information from a wide variety of sources, including Web services. However, since availability and performance of Web services cannot be guaranteed, availability of information and overall performance of a portal can vary. In this paper, we describe a framework for developing an autonomic self-healing portal system that relies on the notion of differentiated services (i.e., services that provide common behavior with variable quality of service) in order to survive unexpected traffic loads and slowdowns in underlying Web services. We also present a theoretical performance model that predicts the impact of the framework on existing systems. We demonstrate the framework with an example and provide an evaluation of the technique.