Semantic web techniques for personalization of egovernment services

Authors:
Fabio Grandi;Federica Mandreoli;Riccardo Martoglia;Enrico Ronchetti;Maria Rita Scalas;Paolo Tiberio
Affiliations:
Dipartimento di Elettronica, Informatica e Sistemistica, Alma Mater Studiorum – Università di Bologna, Italy;Dipartimento di Ingegneria dell'Informazione, Modena, Università di Modena e Reggio Emilia, Italy;Dipartimento di Ingegneria dell'Informazione, Modena, Università di Modena e Reggio Emilia, Italy;Dipartimento di Ingegneria dell'Informazione, Modena, Università di Modena e Reggio Emilia, Italy;Dipartimento di Elettronica, Informatica e Sistemistica, Alma Mater Studiorum – Università di Bologna, Italy;Dipartimento di Ingegneria dell'Informazione, Modena, Università di Modena e Reggio Emilia, Italy
Venue:
CoMoGIS'06 Proceedings of the 2006 international conference on Advances in Conceptual Modeling: theory and practice
Year:
2006

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Abstract

In this paper, we present the results of an ongoing research involving the design and implementation of systems supporting personalized access to multi-version resources in an eGovernment scenario. Personalization is supported by means of Semantic Web techniques and is based on an ontology-based profiling of users (citizens). Resources we consider are collections of norm documents in XML format but can also be generic Web pages and portals or eGovernment services. We introduce a reference infrastructure, describe the organization and present performance figures of a prototype system we have developed.