Rendezvous: an architecture for synchronous multi-user applications
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
MMConf: an infrastructure for building shared multimedia applications
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
GROUPKIT: a groupware toolkit for building real-time conferencing applications
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
An overview of workflow management: from process modeling to workflow automation infrastructure
Distributed and Parallel Databases - Special issue on software support for work flow management
COCA: collaborative objects coordination architecture
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
A uniform meta-model for modeling integrated cooperation
Proceedings of the 2002 ACM symposium on Applied computing
CovaTM: a transaction model for cooperative applications
Proceedings of the 2002 ACM symposium on Applied computing
oodOPT: a semantics-based concurrency control framework for fully-replicated architecture
Journal of Computer Science and Technology
Workflow Automation: Overview and Research Issues
Information Systems Frontiers
Business-to-business interactions: issues and enabling technologies
The VLDB Journal — The International Journal on Very Large Data Bases
On Agent-Mediated Electronic Commerce
IEEE Transactions on Knowledge and Data Engineering
Service-Oriented Computing: Key Concepts and Principles
IEEE Internet Computing
Electronic commerce: structures and issues
International Journal of Electronic Commerce - Special section: Diversity in electronic commerce research
Economics and Electronic Commerce: Survey and Directions for Research
International Journal of Electronic Commerce
Business process management: a survey
BPM'03 Proceedings of the 2003 international conference on Business process management
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Nowadays business process management (BPM) receives more and more attention and is considered as the “next step” after the workflow wave of the 1990s. Due to the complexity and divergence of business processes, many challenges need to be solved when developing a business process management system (BPMS). In this paper, a system based on Cova, a meta-groupware, is proposed to support business processes. The paper shows how the functionality of Cova is extended with the new emerging Web technologies and how unstructured collaboration is supported via instant messaging, conference service and agent technology. The proposed approach can be used as a reference when improving existing systems or developing new solutions to support business processes.