Case-Based Reasoning Technology, From Foundations to Applications
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KI '96 Proceedings of the 20th Annual German Conference on Artificial Intelligence: Advances in Artificial Intelligence
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Experience management: foundations, development methodology, and internet-based applications
Experience management: foundations, development methodology, and internet-based applications
Experience management with case-based assistant systems
ECCBR'06 Proceedings of the 8th European conference on Advances in Case-Based Reasoning
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The ExperienceBook is case-based system to support Experience Management activities in organizations. In this article, we will describe lessons learned from an employment of the ExperienceBook II within a discussion forum for students. This application has a been in use at our university’s institute for informatics from October 2003 until January 2004 and in a second turn since October 2004. The article focusses rather on organisational aspects than on the technical details of the used concepts. Success factors and drawbacks are discussed. The article gives the basic functions of the system, presents the system introduction and motivation strategy, explains the feedback results, and discusses some conclusions and related work.