Telephone-based speech dialog systems

  • Authors:
  • Jürgen Haas;Florian Gallwitz;Axel Horndasch;Richard Huber;Volker Warnke

  • Affiliations:
  • Sympalog Voice Solutions GmbH, Erlangen, Germany;Sympalog Voice Solutions GmbH, Erlangen, Germany;Sympalog Voice Solutions GmbH, Erlangen, Germany;Sympalog Voice Solutions GmbH, Erlangen, Germany;Sympalog Voice Solutions GmbH, Erlangen, Germany

  • Venue:
  • PR'05 Proceedings of the 27th DAGM conference on Pattern Recognition
  • Year:
  • 2005

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Abstract

In this contribution we look back on the last years in the history of telephone-based speech dialog systems. We will start in 1993 when the world wide first natural language understanding dialog system using a mixed-initiative approach was made accessible for the public, the well-known EVAR system from the Chair for Pattern Recognition of the University of Erlangen-Nuremberg. Then we discuss certain requirements we consider necessary for the successful application of dialog systems. Finally we present trends and developments in the area of telephone-based dialog systems.