An empirical study of the impact of user involvement on system usage and information satisfaction
Communications of the ACM - The MIT Press scientific computation series
User action graphing effort (UsAGE)
CHI '95 Conference Companion on Human Factors in Computing Systems
A mechanism for supporting client migration in a shared window system
Proceedings of the 9th annual ACM symposium on User interface software and technology
An approach to large-scale collection of application usage data over the Internet
Proceedings of the 20th international conference on Software engineering
Proceedings of the third international conference on Computer-aided design of user interfaces
Extracting usability information from user interface events
ACM Computing Surveys (CSUR)
The state of the art in automating usability evaluation of user interfaces
ACM Computing Surveys (CSUR)
Usability Engineering
ECOOP '01 Proceedings of the 15th European Conference on Object-Oriented Programming
Interactive usability instrumentation
Proceedings of the 1st ACM SIGCHI symposium on Engineering interactive computing systems
Enabling adaptivity in user interfaces
ECSA'07 Proceedings of the First European conference on Software Architecture
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We describe an approach to study the long-term use of GUI applications that supplements a log of low-level events with additional data gathered at the applications’ architectural boundaries. We implement a preliminary system based on this approach and apply it to two applications. For the second application, we compare the data collected with our technique to data collected with manual instrumentation. We demonstrate that our technique is easy to apply to new applications and captures information missed by manual instrumentation. This additional information is helpful in answering questions about the use of the application. However, our technique generates large logs and does not yet capture all of the information needed to study the use of applications. We conclude with proposals for rectifying these deficiencies in future systems.