Extending COPS-PR with Meta-Policies for Scalable Management of IP Networks
Journal of Network and Systems Management
The Ponder Policy Specification Language
POLICY '01 Proceedings of the International Workshop on Policies for Distributed Systems and Networks
A Policy Language for the Management of Distributed Agents
AOSE '01 Revised Papers and Invited Contributions from the Second International Workshop on Agent-Oriented Software Engineering II
SLAng: A Language for Defining Service Level Agreements
FTDCS '03 Proceedings of the The Ninth IEEE Workshop on Future Trends of Distributed Computing Systems
Multimedia Wireless Networks: Technologies, Standards and QoS
Multimedia Wireless Networks: Technologies, Standards and QoS
Simplifying network administration using policy-based management
IEEE Network: The Magazine of Global Internetworking
Towards SLA and location-based nomadism management
CoNEXT '06 Proceedings of the 2006 ACM CoNEXT conference
SLA-based dynamic resource management in wireless environments: an enterprise nomadism use case
International Journal of Internet Protocol Technology
Session-Based QoS Management Architecture for Wireless Local Area Networks
IPOM '08 Proceedings of the 8th IEEE international workshop on IP Operations and Management
A survey on service quality description
ACM Computing Surveys (CSUR)
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In this work we propose GXLA, a language for the specification of Service Level Agreements (SLA). GXLA represents the implementation of the Generalized Service Level Agreement (GSLA) information model we proposed in a previous work. It supports multi-party service relationships through a role-based mechanism. It is intended to catch up the complex nature of service interactivity in the broader range of SLA modeling of all sorts of IT business relationships. GXLA is defined as an XML schema which provides a common ground between the entities in order to automate the configuration. GXLA can be used by service providers, service customers, and third parties in order to configure their respective IT systems. Each party can use its own independent SLA interpretation and deployment technique to enforce the role it has to play in the contract. An illustrative VoIP service negotiation shows how GXLA is used for automating the process of SLA negotiation and deployment.