Fostering Networked Business Operations: A Framework for B2B Electronic Intermediary Development
International Journal of Intelligent Information Technologies
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As the major Information System (IS) of procurement departments, e-procurement systems have already received a significant amount of attention by researchers. However, an integrated view on the efficiency implications of both e-procurement system capabilities and the corresponding usage behavior of purchasers from a welfare economics perspective is still missing. The work at hand closes this gap by providing the results of a comprehensive literature review aiming at the integration of related scientific findings. These results include the major processes typically supported by e-procurement systems, as well as a detailed view on efficiency issues of single system components. Based on a thorough discussion of these results, a number of efficiency measures, managerial implications, as well as a well-grounded agenda for future efficiency-oriented research are derived.