Enabling outsourced service providers to think globally while acting locally

Authors:
Kevin Wilkinson;Harumi Kuno;Kannan Govindarajan;Kei Yuasa;Kevin Smathers;Jyotirmaya Nanda;Umeshwar Dayal
Affiliations:
Hewlett-Packard Laboratories, Palo Alto, CA;Hewlett-Packard Laboratories, Palo Alto, CA;Hewlett-Packard Laboratories, Palo Alto, CA;Hewlett-Packard Laboratories, Palo Alto, CA;Hewlett-Packard Laboratories, Palo Alto, CA;Hewlett-Packard Laboratories, Palo Alto, CA;Hewlett-Packard Laboratories, Palo Alto, CA
Venue:
EDBT'06 Proceedings of the 10th international conference on Advances in Database Technology
Year:
2006

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Abstract

Enterprises commonly outsource all or part of their IT to vendors as a way to reduce the cost of IT, to accurately estimate what they spend on IT, and to improve its effectiveness. These contracts vary in complexity from the outsourcing of a world-wide IT function to smaller, country-specific, deals.