Systems development in information systems research
Journal of Management Information Systems - Special issue on management support systems
Software security and privacy risks in mobile e-commerce
Communications of the ACM
A method for obtaining digital signatures and public-key cryptosystems
Communications of the ACM
Making Passwords Secure and Usable
HCI 97 Proceedings of HCI on People and Computers XII
Access control with IBM Tivoli access manager
ACM Transactions on Information and System Security (TISSEC)
Why Information Security is Hard-An Economic Perspective
ACSAC '01 Proceedings of the 17th Annual Computer Security Applications Conference
The domino effect of password reuse
Communications of the ACM - Human-computer etiquette
Password Memorability and Security: Empirical Results
IEEE Security and Privacy
A knowledge architecture for IT security
Communications of the ACM - Creating a science of games
Wireless sales force automation: concept and cases
International Journal of Mobile Communications
Design science in information systems research
MIS Quarterly
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Sales agents depend on mobile support systems for their daily work. Independent sales agencies, however, are not able to facilitate this kind of mobile support on their own due to their small size and lack of the necessary funds. Since their processes correlate with confidential information and include the initiation and alteration of legally binding transactions they have a high need for security. In this contribution we first analyze the target domain using qualitative and quantitative methods and propose an IT-artifact that supports independent sales agencies. It is build as a service platform that supports multi-vendor sales processes. Afterwards, we examine use cases of sales representatives of independent sales agencies using this system and derive their security requirements. Using these, we propose a security extension to the IT-artifact and evaluate this extension by comparing it to existing solutions. Our results show that the proposed artifact extension provides a more convenient and secure solution than already existing approaches.