"Why won't you be my Facebook friend?": strategies for managing context collapse in the workplace

  • Authors:
  • Jessica Vitak;Cliff Lampe;Rebecca Gray;Nicole B. Ellison

  • Affiliations:
  • Michigan State University, East Lansing, MI;University of Michigan, Ann Arbor, MI;Michigan State University, East Lansing, MI;Michigan State University, East Lansing, MI

  • Venue:
  • Proceedings of the 2012 iConference
  • Year:
  • 2012

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Abstract

This poster presents a preliminary analysis of data collected from staff personnel at a large U. S. university regarding their use of the social network site (SNS) Facebook in their personal and professional lives. Sixty-five percent of online American adults now have a profile on a SNS, and Facebook is increasingly utilized in organizational settings such as universities as a tool for information dissemination, recruiting, and promotion of the organization and its programs. Analysis of interview data (N = 26) found that while social media outlets like Facebook offer a number of advantages for reaching diverse populations, navigating work/life boundaries on Facebook was a concern for many participants. Through the lens of context collapse---the flattening of multiple distinct audiences into a singular group---we explicate these concerns, focusing on participants' strategies for maintaining boundaries between their personal and professional lives.