Leader qualification in managing nonprofit organization

  • Authors:

  • Naohiro Matsumura;Yoshihiro Sasaki

  • Affiliations:

  • Osaka University, Osaka, Japan;Osaka University, Osaka, Japan

  • Venue:
  • JSAI'05 Proceedings of the 2005 international conference on New Frontiers in Artificial Intelligence
  • Year:
  • 2006

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Abstract

Qualification that a leader should satisfy in managing nonprofit organization (NPO) is revealed by integrating the analysis of questionnaire survey and E-mail archives. Questionnaire survey is applied to 104 staffs in dot-jp, a specific nonprofit organization in Japan. E-mail archives are analyzed by applying the IDM (Influence Diffusion Model) that measures the influential relationships between staffs. The results of this paper conclude that a leader should catch staffs' messages as well as throw messages to construct trust relationships. Otherwise, the leader become self-righteous, and make staffs complaint about the organization.