Process design strategies to address breadth and depth complexity

  • Authors:
  • Michael Soanes

  • Affiliations:
  • Department of Information Technology, University of Technology, Sydney, Australia

  • Venue:
  • BPM'06 Proceedings of the 2006 international conference on Business Process Management Workshops
  • Year:
  • 2006

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Abstract

There is a growing focus on achieving competitive advantage through the dynamic reconfiguration of the value chain. It is advocated that as a result of conceptual and technology convergence, BPM is now ready to be the enabler of this dynamic reconfiguration capability. Business processing is increasing in complexity. It is proposed that there are two dimensions to complexity: breadth complexity (the range of activity types within a process) and depth complexity (the abstraction levels of process logic within a process). Current process design strategies tend to specialise in specific breadth/depth complexity combinations. Given individual processes can span multiple breadth/depth segments, this specialisation strategy can result in multiple process design strategies and toolsets within the one process. This will prevent true business process dynamic reconfiguration. A number of conceptual and technology developments need to be further evaluated with the objective being an integrated consistent process design strategy across all breadth and depth complexity segments.