Improving access to mobile technologies using tactile feedback

  • Authors:
  • Huimin Qian

  • Affiliations:
  • University of Maryland Baltimore County, Hilltop Circle, Baltimore, MD

  • Venue:
  • ACM SIGACCESS Accessibility and Computing
  • Year:
  • 2012

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Abstract

While mobile technologies, such as smart phones offer the benefits of portability and ubiquity, the small visual display can introduce a variety of challenges for users. Tactile feedback provides one solution to reduce the burden on the visual channel. However, the vibro-tactile signals presented by existing commercial mobile devices are relatively simple in nature and limited in number and hence cannot communicate broad set of semantic meanings or commands used in mobile applications and technologies. The research proposed in this paper, focuses on investigating how tactile feedback can be designed specifically for mobile interfaces, with the aim of improving and enriching user interactions when the visual channel is blocked or restricted (e.g. for blind or situationally-impaired users). More specifically, the aim is to investigate ways to widen the tactile bandwidth, through the manipulation of the parameters of touch. The resulting effects will be integrated within a range of mobile applications, and evaluated under a variety of common scenarios where distracters exist, to address the efficacy of the tactile icons developed. A framework of assistive tactile icons will be developed for mobile interface designers for reference, when aiming to improve non-visual access to mobile applications.