From high connectivity to social isolation: communication practices of older adults in the digital age

Authors:
Azmina Karimi;Carman Neustaedter
Affiliations:
Simon Fraser University, Surrey, BC, Canada;Simon Fraser University, Surrey, BC, Canada
Venue:
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work Companion
Year:
2012

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Abstract

Few studies have shown how older adults cope with communication in an age of social media where many people are in constant contact with one another. To address this, we have studied the current living and communication practices of twelve older adults using in-depth interviews and home tours. Our findings illustrate a range of routines including a preference to stay away from new technologies; high degrees of connectivity and social media acceptance; withdrawal from heavy communication to explore newfound 'me' time; and, a lack of reciprocation in communication that caused a degree of isolation.