Social networking technologies and knowledge sharing in organizations

Authors:
Mohammad Hossein Jarrahi
Affiliations:
Syracuse University, Syracuse, NY, USA
Venue:
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work Companion
Year:
2012

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Abstract

My doctoral research is an exploratory project focused on understanding and theorizing on the ways in which various social networking technologies (SNTs) facilitate informal knowledge sharing in the workplace. Forms of SNT include (but are not limited to) corporate social networking platforms, weblogs, wikis, and social networking sites such as Facebook, Twitter and LinkedIn. Here I discuss the work to date, outline future steps and detail the expected contributions of this research. The primary outcome of this research is a greater conceptualization of the role and value of various SNTs for knowledge sharing in organizational contexts, which still remain understudied within the CSCW arena.