Process management in health care: a system for preventing risks and medical errors

  • Authors:
  • Massimo Ruffolo;Rosario Curia;Lorenzo Gallucci

  • Affiliations:
  • Exeura s.r.l;Exeura s.r.l;Exeura s.r.l

  • Venue:
  • BPM'05 Proceedings of the 3rd international conference on Business Process Management
  • Year:
  • 2005

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Abstract

This work describes the architecture of a clinical processes management system aimed to support a process-centered vision of health care practices. At the heart of the system there is a formalism well suited for representation of both processes and related domain knowledge. This language allows the semantic description of clinical processes using ontology and workflow representation formalisms. The main goal of the system is to assist in executing the clinical processes by providing intelligence functionalities, based on workflow mining techniques, and in monitoring processes during their execution. Acquired process instances can be analyzed to identify main causes of medical errors and high costs and, potentially, to suggest clinical processes restructuring or improvement able to enhance cost control and patient safety.