The maintenance implications of the customization of ERP software
Journal of Software Maintenance: Research and Practice - Large packaged application software maintenance
Information Systems - The 12th international conference on advanced information systems engineering (CAiSE 00)
A Critical Success Factors Model For ERP Implementation
IEEE Software
EC-WEB '02 Proceedings of the Third International Conference on E-Commerce and Web Technologies
Techniques for Modeling Workflows and Their Support of Reuse
Business Process Management, Models, Techniques, and Empirical Studies
ARIS Architecture and Reference Models for Business Process Management
Business Process Management, Models, Techniques, and Empirical Studies
Towards a library for process programming
BPM'03 Proceedings of the 2003 international conference on Business process management
OTM '09 Proceedings of the Confederated International Workshops and Posters on On the Move to Meaningful Internet Systems: ADI, CAMS, EI2N, ISDE, IWSSA, MONET, OnToContent, ODIS, ORM, OTM Academy, SWWS, SEMELS, Beyond SAWSDL, and COMBEK 2009
ERP reference process models: from generic to specific
BPM'06 Proceedings of the 2006 international conference on Business Process Management Workshops
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An enterprise process model encompasses a set of business processes implemented or to be implemented in the enterprise. As such, it expresses the requirements of the organization and thus constitutes a compulsory prerequisite for the successful implementation of process-based IT systems such as ERP, SCM and CRM. However, there is a lack of an enabling science to guide the generation of an individualized process model for a particular enterprise. Conceptually, content based enterprise process modeling – itemizing the processes carried out within the enterprise – is based on the assumption of similarity between enterprises that operate within a given industrial sector, so that a generic model should be applicable, with some customization, to all enterprises within that sector. Our approach is based upon the premise that enterprises are characterized by their functionalities, rather than by their end products or technologies. We thus propose a method which enables the functionality of a specific enterprise to be defined; and from this definition a unique enterprise process model can be generated to constitute a statement of the business processes of the enterprise.