Knowledge engineering and management: the CommonKADS methodology
Knowledge engineering and management: the CommonKADS methodology
Knowledge Management Handbook
AMELI: An Agent-Based Middleware for Electronic Institutions
AAMAS '04 Proceedings of the Third International Joint Conference on Autonomous Agents and Multiagent Systems - Volume 1
Business Intelligence Techniques: A Perspective from Accounting and Finance
Business Intelligence Techniques: A Perspective from Accounting and Finance
A hotel information system implementation using MAS technology
AAMAS '06 Proceedings of the fifth international joint conference on Autonomous agents and multiagent systems
Using MAS technologies for intelligent organizations: a report of bottom-up results
MICAI'06 Proceedings of the 5th Mexican international conference on Artificial Intelligence
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In this paper we propose a framework for controlling and executing problem solving methods in a work-flow context. The framework is founded on an extension and scaling-up of the electronic institutions theory and the use of artificial intelligence techniques in a multi agent environment. We discuss electronic institutions's theory extensions for enabling intelligent organizations using our approach. As a proof of concept of the proposal we present the prototype of a help-desk information system for assigning advisors and monitoring their performance using artificial intelligence techniques for automated reasoning.