The media equation: how people treat computers, television, and new media like real people and places
Measuring emotional valence to understand the user's experience of software
International Journal of Human-Computer Studies
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Successful individuals appear to have developed efficient method for reducing and coping with stress and anxiety There is some evidence that emotions of this kind are correlated negatively with performance Furthermore, it is important that new Intelligent Tutoring Systems (ITS) involve emotional coping strategies in order to improve the learner's performance In this paper, we show that problem-focused coping strategies are more efficient than emotion-focused ones for inducing positive emotions.