Supporting collaborative process knowledge management in new product development teams
Decision Support Systems - From information retrieval to knowledge management: enabling technologies and best practices
Ontology Learning and Its Application to Automated Terminology Translation
IEEE Intelligent Systems
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In high-technology environments, where New Product Development (NPD) is an essential activity, providing effective decision support by making knowledge about development efforts readily available and accessible can contribute to the survival and growth of organizations. Often, the lack of a shared understanding leads to poor communication between people; moreover the coexistence of different software applications, languages and practices in people documentation efforts makes it hard to manage and exploit firm's knowledge base. This paper identifies in Community of Practice (CoP) and Ontology a possible successful solution to these problems. The bottom-up approach proves to be suitable to ontology building for a CoP. Taking into account the characteristics of the context, a methodology for building bottom-up ontologies for CoPs is proposed.