Experience management in knowledge management

  • Authors:
  • Zhaohao Sun;Gavin Finnie

  • Affiliations:
  • School of Economics and Information Systems, University of Wollongong, NSW, Australia;Faculty of Information Technology, Bond University Gold Coast, Qld, Australia

  • Venue:
  • KES'05 Proceedings of the 9th international conference on Knowledge-Based Intelligent Information and Engineering Systems - Volume Part I
  • Year:
  • 2005

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Abstract

This paper examines experience and knowledge, experience management and knowledge management, and their interrelationships. It also proposes process perspectives for both experience management and knowledge management, which integrate experience processing and corresponding management, knowledge processing and corresponding management respectively. The proposed approach will facilitate research and development of knowledge management and experience management as well as knowledge-based systems.