Multidimensional effort prediction for ERP system implementation

Authors:
Torben Hansen
Affiliations:
Institute for Information Systems at the, German Research Center for Artificial Intelligence, Saarbruecken, Germany
Venue:
OTM'06 Proceedings of the 2006 international conference on On the Move to Meaningful Internet Systems: AWeSOMe, CAMS, COMINF, IS, KSinBIT, MIOS-CIAO, MONET - Volume Part II
Year:
2006

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Abstract

The Ph.D thesis builds upon the state-of-the-art in effort prediction for ERP-implementation projects While current approaches use the complexity of the technical system as only indicator for estimation, a multidimensional key ratio scorecard is developed to enhance the quality of effort prediction Key ratios from the technical dimension are extended towards service-oriented architectures as the upcoming, dominating architectural ERP concept Within the organizational dimension, competencies of the project team are evaluated and quantified as key ratios Key ratios from the situational dimension are used for approximating the expected degree of employee cooperation As fuzzy key ratios cannot be manually derived from business requirements, an IT-based tool is designed, prototypically realized and empirically evaluated in order to be used for retrieval of defined key ratios in the scorecard.