Revealing the Retail Black Box by Interaction Sensing
ICDCSW '03 Proceedings of the 23rd International Conference on Distributed Computing Systems
Auto-ID: managing anything, anywhere, anytime in the supply chain
Communications of the ACM - Spyware
Exploring the impact of RFID on supply chain dynamics
WSC '04 Proceedings of the 36th conference on Winter simulation
Measuring and Mitigating the Costs of Stockouts
Management Science
Identifying RFID-embedded objects in pervasive healthcare applications
Decision Support Systems
A decision support system for detecting products missing from the shelf based on heuristic rules
Decision Support Systems
Inspection and Replenishment Policies for Systems with Inventory Record Inaccuracy
Manufacturing & Service Operations Management
Retail Inventory Management When Records Are Inaccurate
Manufacturing & Service Operations Management
The impact of false-negative reads on the performance of RFID-based shelf inventory control policies
Computers and Operations Research
Specifying and detecting spatio-temporal events in the internet of things
Decision Support Systems
ACM Transactions on Management Information Systems (TMIS)
RFID-enabled business process intelligence in retail stores: a case report
Journal of Theoretical and Applied Electronic Commerce Research
A hierarchical model of the impact of RFID practices on retail supply chain performance
Expert Systems with Applications: An International Journal
Expert Systems with Applications: An International Journal
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This contribution is concerned with the value of RFID for retail store operations, particularly the use of the technology to automate shelf replenishment decisions. We construct and test an inventory control policy based on RFID data with case-level tagging. Our model incorporates RFID hardware capable of detecting bidirectional product movements between a store's backroom and the sales floor. In contrast to prior research, we account for detection errors caused by imperfect RFID read rates. Furthermore, we propose and evaluate a simple heuristic extension to avoid some of the inherent downsides of fully automatic inventory control. We compare the performance of these policies under stochastic demand, lost sales, and shrinkage to the traditional scheme with periodic reviews in a simulation study. Our results indicate that RFID-based policies have the potential to improve cost efficiency and service levels. However, different sensitivities to cost factors and suboptimal read rates must be considered when choosing a policy.