Mixing research methods in HCI: ethnography meets experimentation in image browser design

Authors:
T. C. Ormerod;J. Mariani;N. J. Morley;T. Rodden;A. Crabtree;J. Mathrick;G. Hitch;K. Lewis
Affiliations:
Lancaster University, Lancaster, UK;Lancaster University, Lancaster, UK;Lancaster University, Lancaster, UK;Nottingham University, Nottingham, UK;Nottingham University, Nottingham, UK;Nottingham University, Nottingham, UK;York University, York, UK;York University, York, UK
Venue:
EHCI-DSVIS'04 Proceedings of the 2004 international conference on Engineering Human Computer Interaction and Interactive Systems
Year:
2004

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Abstract

We report the specification and evaluation of a browser designed to support sharing of digital photographs. The project integrated outcomes from experiments, ethnographic observations, and single-case immersive observations to specify and evaluate browser technologies. As well as providing and evaluating new browser concepts, a key outcome of our research is a case study showing the successful integration of ethnography and experimentation, research and design methods that are often viewed as orthogonal, sometimes even mutually exclusive, in HCI.