Why CSCW applications fail: problems in the design and evaluationof organizational interfaces
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Groupware: some issues and experiences
Communications of the ACM
Design rationale: concepts, techniques, and use
Design rationale: concepts, techniques, and use
The SI challenge in health care
Communications of the ACM
A Patchwork Planet Integration and Cooperation in Hospitals
Computer Supported Cooperative Work
Making a Case in Medical Work: Implications forthe Electronic Medical Record
Computer Supported Cooperative Work
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This work present an empirical evaluation of factors that discourage a stronger collaboration of physicians across time. By observing two different outpatient clinics in which a single patient is treated by a sequence of physicians for a long period, we were able to detect three aspects of a (paper) patient record that makes collaboration difficult: lack of diagnostic rationale, lack of treatment rationale and improper way of presenting the information contained in the patient record.