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ICSOC'05 Proceedings of the Third international conference on Service-Oriented Computing
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International Journal of Human-Computer Studies
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The goal of this paper is twofold. First we present a multi-perspective framework supporting the description of organizational patterns, supporting the design of business conversations among organizations within a virtual enterprise. The framework exploits three different concurrent views: an intentional view, a strategic view and a process view. Each view addresses a specific set of concerns of interest to different stakeholders in the system and, as a consequence, it has its own particular notation, rationale and constraints. The paper then introduces three patterns that are particularly well-suited for designing business conversations. One of these is studied in detail and validated through a non-trivial case study from an Italian industrial district.