End-to-end routing behavior in the Internet
IEEE/ACM Transactions on Networking (TON)
The end-to-end effects of Internet path selection
Proceedings of the conference on Applications, technologies, architectures, and protocols for computer communication
Stable internet routing without global coordination
IEEE/ACM Transactions on Networking (TON)
The stable paths problem and interdomain routing
IEEE/ACM Transactions on Networking (TON)
Understanding BGP misconfiguration
Proceedings of the 2002 conference on Applications, technologies, architectures, and protocols for computer communications
Analysis of link failures in an IP backbone
Proceedings of the 2nd ACM SIGCOMM Workshop on Internet measurment
ICNP '02 Proceedings of the 10th IEEE International Conference on Network Protocols
End-to-end WAN service availability
IEEE/ACM Transactions on Networking (TON)
Towards an accurate AS-level traceroute tool
Proceedings of the 2003 conference on Applications, technologies, architectures, and protocols for computer communications
User-level internet path diagnosis
SOSP '03 Proceedings of the nineteenth ACM symposium on Operating systems principles
An empirical evaluation of wide-area internet bottlenecks
Proceedings of the 3rd ACM SIGCOMM conference on Internet measurement
Locating internet bottlenecks: algorithms, measurements, and implications
Proceedings of the 2004 conference on Applications, technologies, architectures, and protocols for computer communications
Architecture and techniques for diagnosing faults in IEEE 802.11 infrastructure networks
Proceedings of the 10th annual international conference on Mobile computing and networking
MIRO: multi-path interdomain routing
Proceedings of the 2006 conference on Applications, technologies, architectures, and protocols for computer communications
Detecting BGP configuration faults with static analysis
NSDI'05 Proceedings of the 2nd conference on Symposium on Networked Systems Design & Implementation - Volume 2
Why do internet services fail, and what can be done about it?
USITS'03 Proceedings of the 4th conference on USENIX Symposium on Internet Technologies and Systems - Volume 4
iPlane: an information plane for distributed services
OSDI '06 Proceedings of the 7th USENIX Symposium on Operating Systems Design and Implementation - Volume 7
Towards highly reliable enterprise network services via inference of multi-level dependencies
Proceedings of the 2007 conference on Applications, technologies, architectures, and protocols for computer communications
A measurement study of persistent forwarding loops on the Internet
Computer Networks: The International Journal of Computer and Telecommunications Networking
Characterizing residential broadband networks
Proceedings of the 7th ACM SIGCOMM conference on Internet measurement
Studying black holes in the internet with Hubble
NSDI'08 Proceedings of the 5th USENIX Symposium on Networked Systems Design and Implementation
Characterization of failures in an operational IP backbone network
IEEE/ACM Transactions on Networking (TON)
Detecting network-wide and router-specific misconfigurations through data mining
IEEE/ACM Transactions on Networking (TON)
ConnectionWatch: passive monitoring of round-trip times at end-hosts
CoNEXT '08 Proceedings of the 2008 ACM CoNEXT Conference
NetPrints: diagnosing home network misconfigurations using shared knowledge
NSDI'09 Proceedings of the 6th USENIX symposium on Networked systems design and implementation
Proceedings of the ACM SIGCOMM 2009 conference on Data communication
Detailed diagnosis in enterprise networks
Proceedings of the ACM SIGCOMM 2009 conference on Data communication
On dominant characteristics of residential broadband internet traffic
Proceedings of the 9th ACM SIGCOMM conference on Internet measurement conference
NetPiler: detection of ineffective router configurations
IEEE Journal on Selected Areas in Communications - Special issue on network infrastructure configuration
The cubicle vs. the coffee shop: behavioral modes in enterprise end-users
PAM'08 Proceedings of the 9th international conference on Passive and active network measurement
Netalyzr: illuminating the edge network
IMC '10 Proceedings of the 10th ACM SIGCOMM conference on Internet measurement
HostView: annotating end-host performance measurements with user feedback
ACM SIGMETRICS Performance Evaluation Review
| Hi-index | 0.00 |
Network connectivity problems often create severe issues to end users, ranging from malfunction of applications (e.g., WWW and email) to complete loss of connectivity. This paper seeks to characterize these problems and discover the most efficient ways to improve network connectivity from the perspective of end users. Over a period of 7 months, we monitor network connection failures from 103 hosts used daily by end users. We find that more than 60% of downtime involves misconfigurations in the end hosts. These errors occur for various reasons, such as subtle interactions between end-host applications and routers, inconsistent network policies, and software bugs. Solving these problems can require an excessive amount of time, for expert and non-expert users alike. In contrast, problems occurring in network cores and servers are less visible to end users. For example, certain routing problems in network cores are much less likely to be seen than they are reported previously (i.e., persistent forwarding loops comprise roughly 0.02% of the observed downtime, contrary to ~2.5%, as reported in previous studies). Our results show that, although a single error in a network core or a server might affect a number of end users, the accumulated impact of errors near end hosts is much larger than that of errors in network cores and servers. We thus believe that by focusing on the problems that occur at or near end systems, we can significantly improve network availability for end users.