Online Communities: Designing Usability and Supporting Socialbilty
Online Communities: Designing Usability and Supporting Socialbilty
ACM Transactions on Computer-Human Interaction (TOCHI)
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Can online forums effectively support collaboration, discussion, and cultural exchange among high-school students from different countries? We present results from the analysis of a set of asynchronous message boards within Learning@Europe, a project where students meet in real time in shared 3D virtual environments, and keep in touch through online forums. Between March 2005 and December 2006 about 5000 students and 250 teachers from 17 European countries took part in Learning@Europe, posting on a total of 194 forums. Focusing on a detailed analysis of the first L@E implementation (involving about 1000 students and 50 teachers from 6 European countries), we show how forums can support more or less effectively collaboration and discussion tools, what challenges must be faced, and how the tool's evaluation must take into account the components and set of goals of the entire learning experience.