Inter-organisational knowledge transfer and computer mediated social networking

Authors:
Silke Retzer;Pak Yoong
Affiliations:
School of Information Management, Victoria University of Wellington, Wellington, New Zealand;School of Information Management, Victoria University of Wellington, Wellington, New Zealand
Venue:
ICCMSN'08 Proceedings of the First international conference on Computer-Mediated Social Networking
Year:
2008

Citing 4
Cited 1

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ICCMSN'08 Proceedings of the First international conference on Computer-Mediated Social Networking

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Abstract

This research in progress paper reports on the results of a pilot study investigating the transfer of knowledge in a social network, such as a Community of Practice, that comprises members of various organisations and therefore represents knowledge transfer at an inter-organisational level. The study aims to identify and analyse knowledge transfer structures and processes in inter-organisational social networks, which are embedded in the larger R&D network. This paper presents some interim results using a mixed method approach of case research and social network analysis. Specifically, initial relations between tie strength, type of knowledge transferred as well as preferred media characteristics were discovered. Most central organisations in the network were identified. From these findings, the overarching goal is to investigate where information and communication technology could be utilised for continuous online knowledge transfer.