Privacy management for global organizations

Authors:
Siani Pearson;Tomas Sander;Rajneesh Sharma
Affiliations:
Systems Security Lab, HP Labs, Bristol, UK;Systems Security Lab, HP Labs, Princeton;GBS BCP and Security Team, Bangalore, India
Venue:
DPM'09/SETOP'09 Proceedings of the 4th international workshop, and Second international conference on Data Privacy Management and Autonomous Spontaneous Security
Year:
2009

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Abstract

In this paper we look at the complex area of a global outsourcing delivery model among different countries and/or organizations. In this case, privacy requirements stemming from requirements of various countries of data origin need to be honoured and taken into account during the data lifecycle. We review practical privacy management challenges arising in large, global organizations and discuss technology needed to address them. As a first example we describe the design of a privacy tool built and deployed to help an organization identify and manage privacy concerns in the context of Business Process Outsourcing (BPO). As a generalization of this technology we present an automated solution for scalable, accountable privacy management.