Process innovation: reengineering work through information technology
Process innovation: reengineering work through information technology
The Vista environment for the coevolutionary design of user interfaces
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Artificial Intelligence: A Modern Approach
Artificial Intelligence: A Modern Approach
MDA Explained: The Model Driven Architecture: Practice and Promise
MDA Explained: The Model Driven Architecture: Practice and Promise
Knowledge Representation and Reasoning
Knowledge Representation and Reasoning
Artifact-centered operational modeling: lessons from customer engagements
IBM Systems Journal
HCSE-TAMODIA '08 Proceedings of the 2nd Conference on Human-Centered Software Engineering and 7th International Workshop on Task Models and Diagrams
Model-based support for specifying eService eGovernment applications
TAMODIA'06 Proceedings of the 5th international conference on Task models and diagrams for users interface design
User-centered design and business process modeling: cross road in rapid prototyping tools
INTERACT'07 Proceedings of the 11th IFIP TC 13 international conference on Human-computer interaction
A MDA-compliant environment for developing user interfaces of information systems
CAiSE'05 Proceedings of the 17th international conference on Advanced Information Systems Engineering
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When organizations change Business Processes (BP) aiming for improvements, such changes normally impact on systems' User Interfaces (UI), which represent a tangible resource for communication with customers, suppliers, partners, or investors; thus a source of competitive advantage and differentiation. To manage the link between UIs and BPs, we propose a framework that classifies the core elements and the operations performed on them, represented through rules that are used to support impact analysis. This solution has been analyzed in a large bank-insurance organization, which has enabled the proposal of an innovative strategy that integrates researches on interaction design and business process management with implications on practical scenarios of result-driven organizations.