Representing and visualizing mined artful processes in mailofmine

Authors:
Claudio Di Ciccio;Massimo Mecella;Tiziana Catarci
Affiliations:
Dipartimento di Ingegneria Informatica, Automatica e Gestionale ANTONIO RUBERTI, SAPIENZA – Università di Roma, Italy;Dipartimento di Ingegneria Informatica, Automatica e Gestionale ANTONIO RUBERTI, SAPIENZA – Università di Roma, Italy;Dipartimento di Ingegneria Informatica, Automatica e Gestionale ANTONIO RUBERTI, SAPIENZA – Università di Roma, Italy
Venue:
USAB'11 Proceedings of the 7th conference on Workgroup Human-Computer Interaction and Usability Engineering of the Austrian Computer Society: information Quality in e-Health
Year:
2011

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Abstract

Artful processes are informal processes typically carried out by those people whose work is mental rather than physical (managers, professors, researchers, engineers, etc.), the so called “knowledge workers”. mailofmine is a tool, the aim of which is to automatically build, on top of a collection of e-mail messages, a set of workflow models that represent the artful processes laying behind the knowledge workers activities. This paper presents its innovative graphical syntax proposal and the interface for representing and showing such mined processes to users.