Requirements and platforms for social agents that alarm and support elderly living alone

Authors:
Marleen E. Spiekman;Pascal Haazebroek;Mark A. Neerincx
Affiliations:
TNO, Department of Perceptual and Cognitive Systems, Soesterberg, Netherlands;Cognitive Psychology Unit, Leiden University, Leiden, Netherlands;TNO, Department of Perceptual and Cognitive Systems, Soesterberg, Netherlands
Venue:
ICSR'11 Proceedings of the Third international conference on Social Robotics
Year:
2011

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Abstract

Social embodied agents may mitigate moments of apathy and confusion that older adults can experience at home. Based on a literature study, use cases, requirements and claims were specified. In an experiment with 29 older adults (aged 70+), it was studied to what extent a virtual agent and three robots (i.e., the Nao, iCat and Nabaztag) provide a platform to support these use cases, requirements and claims. Participants seemed to evaluate the agents mainly in terms of three generic components: the perceived level of realism, intellectuality and friendliness. A more serious and agreeable appearance improved the appreciation of the agent's actions. Especially facial realism appeared to be important for trust, social presence, perceived sociability and perceived enjoyment.